At www.furngal.com, we are dedicated to delivering your premium furniture pieces with the utmost care and precision. Our shipping procedures are thoughtfully designed to ensure your storage beds, dressers, open clothing racks, and garment racks arrive in impeccable condition while maintaining clear and reliable delivery timelines that reflect our commitment to quality craftsmanship.
Every order undergoes meticulous inspection and specialized packaging to protect your furniture investments. We process orders within 3–5 business days after payment confirmation to ensure each piece meets our rigorous quality standards. During peak seasons or promotional events, processing may extend to 5-7 business days to preserve our attention to detail in preparing larger furniture items for transit. You will receive comprehensive email notifications at each processing stage, including prompt alerts should any unexpected delays arise beyond our standard timeframe.
Transit commences once your furniture leaves our specialized warehouse facility. Domestic shipments within the United States typically require 7–14 business days via our standard delivery service, accounting for the careful handling required for larger furniture pieces. International destinations including Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries generally require 14–21 business days, allowing for necessary customs inspections and our commitment to damage-free furniture transportation. These extended timeframes reflect our partnership with premium carriers experienced in handling substantial furniture items with the specialized care they deserve.
Available shipping destinations include: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries. Complete destination lists appear during checkout based on our current logistics partnerships and furniture shipping capabilities.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required. Shipping Fee: US$0 (no hidden costs). Shipping Method: All orders are shipped via our standard shipping service. Processing Time: Orders are processed within 3–5 business days. Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination. Coverage: Free shipping applies to all regions we currently ship to. Every order qualifies—enjoy shopping with absolutely no shipping charges.
Estimated Delivery Times:
Domestic Orders: 7–14 business days
International Orders: 14–21 business days
Shipping Details:
All orders are shipped via standard shipping, completely free of charge — no conditions, no thresholds.
Orders are typically processed within 3–5 business days before being dispatched.
Delivery times are estimates and may vary depending on destination, local delivery services, customs processing, and external factors.
A shipping confirmation email with tracking information will be sent once your order ships.
We are committed to offering transparent, hassle-free shipping — every order ships free, always.
All international furniture shipments include prepaid VAT/GST for EU/UK/Australia orders exceeding $300. For other destinations, customers are responsible for applicable duties and import taxes. Unclaimed furniture parcels may incur a $15 restocking fee plus applicable return shipping charges. We strongly recommend consulting your local customs office before ordering high-value furniture items to understand potential import regulations and costs.
We require adult signatures for all furniture deliveries to ensure proper receipt. Three delivery attempts will be made before items return to our facility. Reshipment fees apply for furniture items ($25 domestic/$60 international) due to the specialized handling required. For security and insurance reasons, we cannot deliver to parcel lockers or freight forwarding addresses, as these may compromise the integrity of your furniture during final delivery.
Comprehensive tracking information is emailed upon dispatch, including specialized monitoring for larger furniture shipments. Our dedicated support team at [email protected] provides personalized updates upon request, offering customs clearance assistance for international furniture deliveries and addressing any transit-related concerns with expertise and care.
Custom furniture pieces or made-to-order items may require 21–28 business days for specialized production before shipping. Seasonal holiday closures (December 24-January 2) temporarily pause all furniture shipments. Weather-related delays or transportation challenges automatically trigger protective storage at our partner logistics hubs until safe transit conditions resume, ensuring your furniture remains protected throughout the delivery process.
